Global semiconductor capital equipment manufacturer OEM Group, Inc. announced the opening of its new Sales and Service Center in Yokohama, Japan. Operating from this strategic central location, OEM Group Japan G.K., has doubled its staffing in the last four years. This new location is 2.5 times larger than the previous office opened in 2010. From this facility, OEM provides parts distribution throughout Japan for all of its customers, along with field service, technical call center and sales support. Additional space also allows for repairables services for critical equipment subassemblies and capital equipment refurbishment and reconfiguration. With increasing demand for its LEGENDS product portfolio in Japan, the larger facility provides the infrastructure for meeting their customers’ needs.
In attendance at the Opening Ceremony were executives from OEM’s largest customers, executives from Applied Materials Japan, with whom OEM partners to service the Varian Semiconductor Ion Implant market throughout Japan, Mr. Graham Stone from OEM’s Board of Directors, as well as members of the local press.
“Our semiconductor equipment product offering has expanded from an initial single product line to the current range of fifteen different lines. In addition to the Japan head office, we have established a service office in Osaka, and a support base in Kumamoto in southern Japan. As a result of this ongoing success, we have now achieved the scale to respond to a wide variety of customer needs. We are confident our new premises will allow OEM Group Japan to make an even greater contribution to the success of our customers,” said Takao Inagawa, OEM Group Japan President.
The facilities in Japan, and the recent openings of a Sales and Service Center and separate Manufacturing Center in Taiwan last month, demonstrate a strong commitment to customer service throughout the Asia-Pacific region, and accelerate OEM Group’s momentum in introducing product lines to emerging markets.